The role of a CIO in an organization is becoming more important and complex as well. Multi tasking approach is the new form in IT land, CIO�s are expected to shoulder multitude of responsibilities such as making appropriate technology investments and value based business deliveries. The IT landscape is married with ever-growing technological heterogeneity and various complexities. In such environment, it is becoming difficult for CIOs to maintain their consistent performance with humdrum of regular IT tasks. Another big challenge before them is the pressure of downsizing IT costs by 70% for more efficient running of business.
How can a CIO perform in such situations? The answer is by seeking managed IT services. Best thing about ITO solutions is they offer 100% success by reducing in-house costs by 30 – 40 percent and boosting operational efficiency by 50 – 60 percent. It also empowers CIOs by offering them flexibility to manage business or an irritating competitor.
Though manage IT is not a new subject at all, but keeping it tuned to next-generation development is definitely a clear shift from earlier established norms.� The ideal solution would be the one, which improves operational flexibility and service experience, adopts Business Level Agreement (SLA) for Service Level Agreements (SLAs) and slices down customer costs of IT operations.
While many companies are considering this managing IT shift, they are also getting extra demanding and aggressive with their choices, and they have been grilling their prospective service providers on following areas –
How is your intervention going to help our services?
How are you going to make it convincing for our internal customers?
How are your services going to help us in reducing operating costs on regular basis?
IT outsourcing is the choice for businesses wishing to focus on their core competencies. By entrusting the job to IT specialists, these businesses can minimize their redundancies; slash down capital expenditure on IT infrastructure and free up their internal resources along with automating IT processes. There is predictability about IT costs, which means businesses can manage their budgets, too. ITO also streamlines operating procedures through continuous analysis optimization. Positive business outcomes can be expected by aligning business with managed IT solutions. No wonder that most businesses are adopting new managed IT service s model.
The third quarter of 2013 was adjudged the best ever third quarter because ITO annual contract value raised by hundred percent peaking by (ACV) – $4.4 billion. With 247 contracts being awarded in this period, the whole IT services is expected to peak to $265.05 billion by 2018 from the current size of $142.7 billion.
With the help of next -gen solutions, organizations can find real business value from managed IT services. By relying on CIOs, businesses can do the best in focusing on their strategy.
