ISO/IEC 27001:2022
We try to follow the standards for quality and security
10+
Years Of Experience
Explore how our data conversion services enhance productivity.
Manage Complex Industry-Specific Workload With Ease
Are time-consuming processes, increased workloads, and a lack of cutting-edge technology affecting the efficiency of your in-house operations? Don’t worry, OIDE, the industry specific back office outsourcing company, is here to support businesses by managing these repetitive tasks through structured workflows, experienced professionals, and AI tools. Whether you want our 99% accurate solutions for your business in the USA, UK or Australia, we can help you promptly.
Partner with OIDE, the provider of trusted industry specific outsourcing services in India, when you want to manage your industry-specific tasks efficiently, and reduce the internal workload significantly.
Manual Data Processing and Intelligent Industry-Specific BPO Workflow
Traditional Industry-Specific BPO Process
- 1Gather Business Data & Documents
- 2Review Requirements
- 3Organize Data
- 4Extract Data
- 5Process Data
- 6Transfer them into Specified Spaces
- 7Verify the Data
- 8Quality Check
- 9Final Delivery
- 1Gather Business Data & Documents
- 2Review Requirements
- 3Organize Data
- 4Extract Data
- 5Process Data
- 6Transfer them into Specified Spaces
- 7Verify the Data
- 8Quality Check
- 9Final Delivery
- 1Gather Business Data & Documents
- 2Review Requirements
- 3Organize Data
- 4Extract Data
- 5Process Data
- 6Transfer them into Specified Spaces
- 7Verify the Data
- 8Quality Check
- 9Final Delivery
Modern AI-Assisted Industry-Specific BPO Process
- 1AI
- 2Assisted Classification
- 3A/OCR Data Collection
- 4Automated Processing
- 5Data Transformation
- 6Automated Validation
- 7Human Exception Review
- 8Human Quality Check
- 9Final Delivery
- 1AI
- 2Assisted Classification
- 3A/OCR Data Collection
- 4Automated Processing
- 5Data Transformation
- 6Automated Validation
- 7Human Exception Review
- 8Human Quality Check
- 9Final Delivery
- 1AI
- 2Assisted Classification
- 3A/OCR Data Collection
- 4Automated Processing
- 5Data Transformation
- 6Automated Validation
- 7Human Exception Review
- 8Human Quality Check
- 9Final Delivery
Outsourcing vs. In-house
Picking between outsourcing and an in-house team depends on your distinct needs. Here is how industry-specific BPO services give you an edge over maintaining an in-house team
Benefits
Access to Expertise
Outsourcing
Instant access to experienced professionals with thorough industry-specific knowledge
Inhouse
Requires frequent training on sector-specific knowledge for the in-house team
Benefits
Turnaround Times
Outsourcing
Reputed BPO service providers will complete the projects in fast turnaround times
Inhouse
Your in-house team may take more time to complete tasks
Benefits
Scalability
Outsourcing
If you are outsourcing, they can scale up or down the team based on your requirements
Inhouse
From hiring to onboarding and training, there are many phases to be carried out to scale up
Benefits
Access to Technologies
Outsourcing
Gain immediate access to enterprise-level technology and automation tools
Inhouse
Limited access to technologies
Benefits
Cost Savings
Outsourcing
Pay only for the service you require
Inhouse
You will have to invest in technology, infrastructure, employee training and other monetary benefits
| Benefits | Outsourcing | Inhouse |
|---|---|---|
Access to Expertise | Instant access to experienced professionals with thorough industry-specific knowledge | Requires frequent training on sector-specific knowledge for the in-house team |
Turnaround Times | Reputed BPO service providers will complete the projects in fast turnaround times | Your in-house team may take more time to complete tasks |
Scalability | If you are outsourcing, they can scale up or down the team based on your requirements | From hiring to onboarding and training, there are many phases to be carried out to scale up |
Access to Technologies | Gain immediate access to enterprise-level technology and automation tools | Limited access to technologies |
Cost Savings | Pay only for the service you require | You will have to invest in technology, infrastructure, employee training and other monetary benefits |
Our Key Industry-Specific BPO Services
- Our experts handle data digitization, document conversion, and indexing of important healthcare documents using automation tools.
- We manage patient data entry, medical data digitization, EHR data migration, and chart indexing by following security and confidentiality guidelines strictly.
- Through our healthcare BPO services India, businesses can reduce administrative workload, and keep their medical data organized.
- We help businesses manage insurance documents, process insurance data, and handle renewals with the power of human expertise and AI.
- Our experts always make sure that we handle the insurance documents by considering client suggestions and guidelines.
- With OIDE, industry specific back office outsourcing company, businesses can support insurers and brokers, handle document management, and support faster document processing.
- Our experts support businesses in reviewing legal documents and digitizing legal data.
- We maintain strict confidentiality procedures while handling legal documents.
- Through our legal process outsourcing services, businesses can minimize administrative workload and can structure legal data for easy accessibility.
- We help businesses with activities like title searches, title examination, judgment searches, and document indexing by utilizing the expertise of our experts and power of AI.
- Our experts conduct multi-tier quality checks before the final delivery to ensure the quality of data.
- By picking the mortgage back office outsourcing services, businesses can manage their entire mortgage & title records efficiently.
- Our experts manage listing data entry and tenant documentation.
- We handle the real estate & property documents by following client-approved formats.
- With the real estate & property service offered by OIDE, a trusted industry-specific outsourcing services India, businesses can enhance listing arrangements and reduce the workload related to time-consuming activities.
- We help businesses handle product data entry, update catalog data, and organize product data through human expertise and AI power.
- Our experts follow the guidelines and suggestions while handling the tasks.
- Through retail & ecommerce service, e-commerce businesses can manage and store product data accurately.
AI and Manual Involvement in Industry-Specific BPO Services
Industry-Specific BPO
Healthcare & Medical Billing
AI/Automation
60-80%
Human
20-40%
Human Responsibility
Review and validate data, conduct strict quality checks
Industry-Specific BPO
Insurance
AI/Automation
55-75%
Human
25-45%
Human Responsibility
Review and validate insurance documents, handle exceptions, conduct strong quality checks
Industry-Specific BPO
Legal
AI/Automation
40-65%
Human
35-60%
Human Responsibility
Review legal documents, handle complex documents, and validate final data
Industry-Specific BPO
Mortgage & Title
AI/Automation
50-75%
Human
25-50%
Human Responsibility
Review title and mortgage data, investigate exceptions, and verify final output
Industry-Specific BPO
Real Estate & Property
AI/Automation
60-85%
Human
15-40%
Human Responsibility
Review real estate property records, identify inconsistencies, and fix them
Industry-Specific BPO
Retail & E-commerce
AI/Automation
65-85%
Human
15-35%
Human Responsibility
Review product data, identify errors, and conduct final QC
| Industry-Specific BPO | AI/Automation | Human | Human Responsibility |
|---|---|---|---|
Healthcare & Medical Billing | 60-80% | 20-40% | Review and validate data, conduct strict quality checks |
Insurance | 55-75% | 25-45% | Review and validate insurance documents, handle exceptions, conduct strong quality checks |
Legal | 40-65% | 35-60% | Review legal documents, handle complex documents, and validate final data |
Mortgage & Title | 50-75% | 25-50% | Review title and mortgage data, investigate exceptions, and verify final output |
Real Estate & Property | 60-85% | 15-40% | Review real estate property records, identify inconsistencies, and fix them |
Retail & E-commerce | 65-85% | 15-35% | Review product data, identify errors, and conduct final QC |
Why Choose Our Industry-Specific BPO Services?
SOC 2 Type 2
Offshore India Data Entry tries to adhere to the standards of SOC 2 Type 2
Proven Track Record
We have served 400+ clients with more than a decade of expertise in this field
Case Studies on Industry-Specific BPO Services
Case study 1
A healthcare service provider in the USA was handling 10,000+ patient records every month, and they approached OIDE when they found their in-house team struggling with a heavy workload. Analyzing the requirement, we assigned a team of 6 experts to manage the data. While 60-70% of the entire project, which included tasks like data extraction, processing, and indexing, was handled with AI potential, the remaining 30-40%, which included outcome review, was managed by our experts.
By choosing healthcare BPO services India from OIDE, the healthcare service provider gained 99.9% accuracy in their records, and improved accessibility of their data.
Case Study 2
An e-commerce company in Australia partnered with OIDE, the industry specific back office outsourcing company, when they wanted to manage the 7000+ product listings on different platforms. We adopted the potential of AI to handle 75% of the project (including data collection, data organization, and duplicate identification), and included our experts to manage 25% of the project (including data review and validation). Through the service offered by OIDE, provider of trusted industry specific outsourcing in India, the company could complete the product listing quickly, and accurately.
Industry-Specific BPO Service Frequently Asked Questions
01
Industry-specific BPO services are solutions provided by third-party service providers to handle the specific requirements of sectors like healthcare, finance, insurance, real estate, legal etc. By combining strategic workflows, proven methods, AI tools and strict quality control measures, we help businesses to manage the specialised activities in their sector.
02
Industry-specific BPO services are designed to address the specific requirements of a particular business sector, rather than adopting the same approach to manage tasks across industries.
03
Yes, OIDE, the trusted industry-specific service provider, can customize BPO services by considering the requirements, complexity, TAT, quality standards, and objectives. Our flexible services help businesses to outsource a single task or many without making changes in their systems.
04
OIDE includes distinctive workflows, advanced technology, AI tools and strong quality control measures to ensure the quality of our solutions. In addition, we adopt multi-level audits to identify hidden errors and ensure the complete accuracy of solutions before the final delivery.
05
Getting started is simple. You can share your requirements, expected TAT, data, and we shall contact you with the specific workflow that suits your project.